ASM users with the User Admin and Customer Admin roles can add, change, or remove user accounts from the Manage Users page. The Manage Users page can be accessed by clicking “Manage > Users” from the ASM navigation bar:

Column	Description

Column	Description
Username	Name used to login
Name	Full name of user
Customer	Customer account the user belongs to
Approved	Indicates whether the user has been approved
Locked Out	Indicates whether the user has been locked out
Created	Timestamp when the account was created
Last Login	Last time the user was logged in
Last Activity	Last time the user was active in the system
	Change Configuration Settings for the account

Roles

The Roles section contains user roles which define access to features in Synthetic Monitoring:

Role Name	Description

Role Name	Description
Alert Admin	Manage alerts and alert recipients
Alert Editor	Manage alerts
Alert Recipient Editor	Manage alert recipients
Check Admin	Manage checks
Check Power User	Manage checks in groups delegated from administrators
Customer Admin	Administrate the customer account in Apica Synthetic Monitoring
Impersonator	Allows admins to impersonate their users
Maintenance Admin	Modify Service Level Agreement settings for checks in the Maintenance view
Panel Editor	Manage Apica Panels
Partner	Administer partner accounts. This is used for partner API actions through the API
Report User	Manage ad-hoc and subscription reports
User	Minimal permissions to view and execute checks
User Admin	Manage customer account users
Scenario Admin	Can create, edit and delete scenarios

Password

The Password section lets you either create a new password manually or have a password automatically generated and sent out to the user's e-mail address:

Button	Description

Button	Description
Change password	Save manual changes
Reset password	Create a random password and send it to the user using the Greeting Mail Template

Mail User

The Greeting Mail Template section allows you to send a mail to the user if you have made changes and would like to inform them of those changes. The following steps explain how to send a greeting e-mail:

Navigate to the manage users view:
Find the desired user account in the list
Click the configure button
Edit the Greeting Mail Template, if needed
Click Send Mail Now

The user will receive an e-mail with their credentials according to the defined Greeting Mail Template.