Reports

The Reports section lets you create, manage and review both ad-hoc and subscription reports based on data generated by your checks.

Menu

Report Types

General (PDF) Reports

  • General Summary: Report for all checks, a general and basic report.

  • The General reports category contains check report types for PDF and Excel format.

Checks Summary (PDF)
  • Summary by Site, Priority: Report for all checks, summarized per site (top group) and per prioritization.

  • Summary by Group, Status: Report for all checks, ordered by monitor group and status.

 

  • SLA Graphed Summary Report: Report with charts for individual checks.

  • Quick summary (A4): Report for all checks, a general and basic report. Slimmed-down to fit a regular A4.

 

  • Excel Summary: Excel report for all visible checks

  • Summary by Site, Group: Report for all checks, summarized per site (top group) and then per monitor group.

 

  • Graph Report: Creates a specialized graphed report depending on the check type.


General HTML Reports

The HTML reports category contains check report types in HTML format.

  • Performance Summary: A performance summary report for multiple checks.


Create a Report Overview

Step 1: Select (1) General PDF Reports or (2) General HTML Reports

Step 2: All checks are pre-checked because of the chosen report definition in Step 1.

Step 3: Choose a Report Type (1) Ad hoc or (2) Subscription

Step 4: Generate the Report Language, the Time Period (Year, Quarter, Month, Week, Day), Date (determined by Year, Qtr, Etc.)

Step 5: Create/Generate the report


My Subscriptions

“You currently have no subscriptions.” will be listed until you have created a new Subscription report. After that, you will see all your subscriptions listed here.

Created (Ad hoc)Reports

As with the My Subscriptions, this is for the Ad hoc reports and will show “You currently have no created reports.” until you create a new ad-hoc report.

Create a Report

The Create Report view lets you create reports from the data collected by your checks.

Menu

View

Create an Ad Hoc Report

Ad Hoc

Ad Hoc reports are run manually and are then available for manual download. These are best for one-off or infrequent reports.

View

Step 1: Select Type

Click on any Report option to proceed to Step 2.

To start the creation wizard:

  • Click the appropriate report type in the list

Step 2: Select Checks

For some report types, all checks are automatically included, for others, you need to select which checks to include.

  • Select checks to include from the list, if needed

  • Click Next

Step 3: Choose Type

Reports can either be ad hoc or subscriptions.

Option

Description

Option

Description

Ad Hoc

Manually generated, downloadable report.

Subscription

Automatically generated report, with email notification and distribution.

  • Select ad hoc or subscription

  • Click Next

Step 4: Region and Time Period

For Ad Hoc reports, you can configure the regional settings, time format and select a time period.

Option

Description

Option

Description

Regional Setting

The locale for Language formats.

Format

Time format for the report.

Date

Time period to use for the report.

  • Select options:

    • Regional Setting / language

    • Format / time format

    • Date / time period

  • Click Next

Step 5: Create

When all settings have been selected, you can create the report.

Create Report

  • Click Create

The added to the list and queued for creation.

Create a Subscription Report

Subscription

Subscription reports are run automatically at a set time interval, and notifications are sent out to defined recipients. These are best for frequent reports and reports that need to be distributed externally.

View

Step 1: Select Type

Click on any Report option to proceed to Step 2.

To start the creation wizard:

  • Click the appropriate report type in the list

Step 2: Select Checks

For some report types, all checks are automatically included, for others, you need to select which checks to include.

  • Select checks to include from the list, if needed

  • Click Next

Step 3: Choose Type

Reports can either be ad hoc or subscriptions.

Option

Description

Option

Description

Ad Hoc

Manually generated, downloadable report.

Subscription

Automatically generated report, with email notification and distribution.

  • Select Ad hoc or Subscription

  • Click Next

Step 4: Frequency and Recipients

For Subscription reports, you can configure the frequency of report generation

the regional settings, time format and select a time period.

Option

Description

Option

Description

Report

 

Monthly

The last month.

Weekly

The last week.

Daily

The last 24 hours.

Recipients

 

 Email User

Send a report to the user/report creator.

 Email Customer

Send report to the Reporting Email address configured in Account.

 Additional Recipients

Email addresses to extra recipients.

 Report Name

The identifier for the report.

 Report Filename Template

Filename to use for download and email attachments.

  • Select options as needed:

    • Frequency

    • Recipients

    • Report Name

    • File Name

  • Click Next

Frequency

The report frequency options are not exclusive. You can choose one, some, or all of Monthly / Weekly / Daily for the same subscription.

Report Name

The Report Name is used for display purposes in Synthetic Monitoring, and to generate the email subject line.

Placeholder

Description

Placeholder

Description

{Period}

Will be replaced with the period (daily, weekly, monthly) of the report.

A default report name will be used if the template is empty.

Report File Name

The Report Name is used for file download and email attachments.

Placeholder

Description

Placeholder

Description

{Date}

will be replaced to the actual date of the report.

{FileIndex}

will be replaced to the sequence number of the file if there are more than one files in the report email

A default report filename will be used if template is empty.

Step 5: Create

When all settings have been selected, you can create the report.

Create Report

  • Click Create

The added to the list and queued for creation.

My Subscriptions

Subscriptions

The My Subscriptions view shows existing report subscriptions and allows you to manage them.

Menu

Each subscription is displayed as a section on the page.

Item

Description

 

Item

Description

 

 Title E.g. “General Summary”

The type of report (e.g. General Summary, Excel Summary, Performance Summary). Below is a thumbnail image of the report.

 

 All Checks or {N} Check(s)

The included checks.

 

 Report Name

The identifier for the report.

 

 Enabled

Turn subscription on or off.

 

 Email User

Send a report to the user/report creator.

 

 Email Customer

Send report to the Reporting Email address configured in Account.

 

 Additional Recipients

Email addresses to extra recipients.

 

 Interval

Table showing at which interval(s) the report is generated and sent.

 

Email

For each subscription, emails are sent out to the configured email addresses, at the intervals defined in the subscription settings.

The report is attached to the email.

Edit Subscription

The Edit Subscription view allos you to reconfigure a previously created subscription.

View

Item

Description

 

Item

Description

 

 

Type of report.

 

 

Thumbnail image of the report.

 

 

Included checks.

 

 Report Name

Identifier for the report.

 

 Enabled

Turn subscription on or off.

 

 Email User

Send report to the user/report creator.

 

 Email Customer

Send report to the Reporting Email address configured in Account.

 

 Additional Recipients

Email addresses to extra recipients.

 

 Report Filename Template

Filename to use for download and email attachments.

 

Save

Save the changes.

 

Delete

Remove subscription.

 

Cancel

Stop editing and return to list.

 

Report Name

The Report Name is used for display purposes in Synthetic Monitoring, and to generate the email subject line.

Placeholder

Description

Placeholder

Description

{Period}

Will be replaced with the period (daily, weekly, monthly) of the report.

A default report name will be used if the template is empty.

Report File Name

The Report Name is used for file download and email attachments.

Placeholder

Description

Placeholder

Description

{Date}

will be replaced to the actual date of the report.

{FileIndex}

will be replaced to sequence number of file if there are more than one files in the report email

A default report filename will be used if template is empty.

Created Reports

Created Reports

In the Created Reports view, you can look at previously generated ad-hoc reports.

Menu

View

Column

Description

Column

Description

Refresh

Reload page and update information.

Created

Report creation timestamp.

Report Name

Name of the report.

Status

Report creation result. Success / In Progress / Failed

Download

Download link.

In progress

While reports are being generated, they will be marked as in progress in the table.

The download column will also be empty.

To update the status display:

  • Click Refresh

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