Desktop Application Check
The Desktop Application Check (otherwise known as a DAC check) is a Microsoft Windows Desktop Application monitoring solution that consists of these components:
A Desktop Application Recorder: A desktop application which records the actions and expectations of the targeted Windows desktop application and turns this into a scenario which can be uploaded into ASM as a DAC check.
A Desktop Application Check (DAC), which schedules the scenario in ASM for regular monitoring and reports back the results to the ASM portal for analysis.
A Desktop Application Agent, which is the private agent that executes the scenario and records the observed metrics for the targeted application.
Detailed information for DAC is located in this dedicated space.
Desktop Application Monitoring expands Apica Synthetic Monitoring beyond monitoring HTTP/HTTPS website applications and APIs. The DAC solution was specifically built for Windows desktop applications which cannot be monitored from the web. The product creates value by satisfying a rare use case - performance observability on legacy desktop applications. Using DAC, end users can capture whatever data they need. They can ignore metrics altogether and simply verify a user journey works as expected; track execution time of login steps, order processing, and more; even capture metrics data from the application to its API endpoints via WireShark.
WHAT PROBLEM ARE WE ADDRESSING?
The Monitoring Gap: Monitoring only networked applications and services with network protocol level (HTTP/s) or the browser level (e.g., Selenium) scripts overlooks applications that do not fit that model (I.e. those which were developed before the Browser-centric view, or use proprietary protocols or are just too complicated at the protocol level.
Examples
Desktop-Centric Applications, with very advanced and sophisticated user interfaces and local processing, with lots of forms
SAP R3
Oracle Forms
AutoCAD
Legacy banking/financial applications
HR applications
Thick Clients
“Thin” desktop clients
Terminal Emulators
Citrix
DAC MONITORING USE CASES
Based on Monitoring Desktop Application performance over time
Ensure your User Desktop Apps Are Always Available
Assure your SLAs for the desktop services and performance are up to user expectations and application design
Refine the user experience
Tune the application servers for optimum load and efficiency
Correlate performance to in