What is DAC (Desktop Application Check)?
Desktop Application Monitoring for Windows Desktop Applications, an MS Windows Desktop Application monitoring solution that consists of these components:
A DAC Desktop Recorder (Introduction): An Apica Desktop Application that records the actions and expectations of the targeted Windows desktop application and turns this into a scenario that can be uploaded in ASM as a DAC.
A Desktop Application Check (DAC), which schedules the scenario in ASM for regular monitoring and reports back the results to the ASM portal for analysis.
A Desktop Application Agent, which is the private agent that executes the scenario, records the observed metrics for the targeted application.
Desktop Application Monitoring expands Apica Synthetic Monitoring beyond monitoring HTTP/HTTPS website applications and APIs. The DAC solution was specifically built for Windows desktop, non-web, applications. So now the DAC adds a long-term understanding of Windows Desktop Application performance and availability.
WHAT PROBLEM ARE WE ADDRESSING?
The Monitoring Gap: Monitoring only networked applications and services with network protocol level (HTTP/s) or the browser level (e.g., Selenium) scripts overlooks applications that do not fit that model (I.e. those which were developed before the Browser-centric view, or use proprietary protocols or are just too complicated at the protocol level.
Examples
Desktop-Centric Applications, with very advanced and sophisticated user interfaces and local processing, with lots of forms
SAP R3
Oracle Forms
AutoCAD
Legacy banking/financial applications
HR applications
Thick Clients
“Thin” desktop clients
Terminal Emulators
Citrix
DAC MONITORING USE CASES
Based on Monitoring Desktop Application performance over time
Ensure your User Desktop Apps Are Always Available
Assure your SLAs for the desktop services and performance are up to user expectations and application design
Refine the user experience
Tune the application servers for optimum load and efficiency
Correlate performance to infrastructure load
HOW THIS WORKS
Record and script the user journey directly on the desktop
Start the application, click on positions, buttons, images
Enter text and complex key-commands
Wait for the response and assert that it is the expected one
See results presented in Interactive dashboards with
Waterfall graphs
Trend reports
Summaries providing reliable insights on performance and availability
Next Steps
Desktop Agent (SaaS)
More information
Please read the Apica Blog: Desktop Application Monitoring – Are You Doing it Right?
Interested in getting Desktop Application Monitoring started for your company? Please contact Apica.
Can't find what you're looking for? Send an E-mail to support@apica.io