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ServiceNow

The ServiceNow integration allows Alerts to be delivered to ServiceNow.

Note: Before you can use ServiceNow as a target for alerts delivery, you need to configure a ServiceNow Integration and URL that can receive a POST request.

With ServiceNow, you can:

  • Manage incidents and the lifecycle of incidents

  • Correlate with other systems inside of ServiceNow

  • Gather incidents in an already existing ServiceNow setup

Overview

  1. Add Webhook Integration From the ServiceNow Portal

    1. Setup

    2. Credentials

    3. Webhook ServiceNow Parameters

    4. User Names/IDs

  2. Add ServiceNow Target

     

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