Find User Name

To find the User Name for a particular user:

• Go to the OpsGenie site (https://app.opsgenie.com) and login in as a user with administrator access

Select Users in the sidebar menu

• Open the Users tab

Find the user name in the Name column.

Find Team Name

To find the Team Name for a particular team:

• Go to the OpsGenie site (https://app.opsgenie.com) and login in as a user with administrator access

Select Teams in the sidebar menu

• Open the Teams tab

Find the team name in the Name column.

Click the team to access the User ID in the browser:

Open the OpsGenie Integration View

Open the Application Registry

• Go to the OpsGenie site and Log In

  • Login in as a user with administrator access

• Select Integrations in the navigator

• Open the Configured Integrations tab

• Click the desired Integration to view details

The details view for the integration is shown.

Get the OpsGenie API Key

The OpsGenie Application Registry contains a list of applications that are registered for OAuth authorization.

The API Key will be listed within the selected Configuration

• Copy the string from the API Key field

• Return to setting the Apica Target to set up the OpsGenie target

Log into the OpsGenie site (https://app.opsgenie.com\)

• Login in as a user with administrator access

View Escalations

• Select Escalations in the sidebar menu

To add an OpsGenie target

• Click the WebHook button

• A blank target is created

• Select OpsGenie

Fill in the OpsGenie Webhook Target Dialog

Filling out the OpsGenie Webhook Target Dialog

Target Name (Required)

• Enter the target name as the OpsGenie target in Synthetic Monitoring.

Host (Required)

• The Host indicates the server where you access the OpsGenie API (usually https://api.opsgenie.com).

API (Required)

• The API Key is used to provide access to the OpsGenie API.

Message (Required)

• The Message is an alert text; up to 130 characters long.

Alias

• The Alias is an identifier for the alert, used for alert deduplication. There can only be one open alert for each alias in OpsGenie. For details, see the OpsGenie documentation: Alert Deduplication

Description

• The Description field is typically used for detailed information about the alert, in addition to the message field.

Teams

• The Teams section contains a list of OpsGenie teams that will receive notifications for the alert. Copy Team Names or ID:s from the OpsGenie Team Names/IDs view in OpsGenie.

Visible To

• In the Visible To section, you can add OpsGenie teams and individual users that should have access to the alert, but not receive a notification.

Actions

• The Actions section contains a list of actions the recipient can execute to respond to an alert. Details in their New User Guide.

Tags

• Tags are labels used for grouping, identification, and categorization of alerts.

Details

• In the Details section, you can add key-value pairs to use as custom properties for the alert.

Entity

• The Entity field contains information about which domain or entity the alert belongs to. The entity can be an application, a server, or any other identifying information for the domain.

Source

• In the Source field, you can specify an origin for the alert. The default value for Source is the IP address where the alert originated.

Priority

The Priority indicates the urgency level of the alert. The default level in OpsGenie is P3.

• P1 - Critical

• P2 - High

• P3 - Moderate

• P4 - Low

• P5 - Information

User

• The User field defines the owner of the OpsGenie Note attached to the alert. Copy User Names or User ID's from the OpsGenie Integration Users (IDs) view in OpsGenie.

Note

• In the Note field, you can add information that will be added to the alert when it is created.

Once you are done, make sure you save your entries by Adding the OpsGenie Webhook Target

• Click the Add WebHook OpsGenie Target button

• Target is created, containing the selected user/targets.