The User section provides access to account information and allows you to define account settings.
Managing Your User
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The Settings view provides access to settings for your user account.
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Configuring Your User Settings
The Account Details frame shows your Company Name and its contact information. All fields are plain text fields.
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Regional details include your preference of Regional Setting (time and date format) and Timezone.
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Viewing Subscription Details
The Subscription view shows information regarding your account subscription.
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Quota
The quota part displays information on about how many of various check types you are currently using, and what your subscription limit is for each type.
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Managing Other Users
| Info |
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Only users with the User Admin and Customer Admin roles are allowed to manage other users! |
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Item | Description |
|---|---|
Login/Username | Unique system ID for the account. |
Full Name | The complete user’s name assigned to the account. |
Phone | |
Mobile | |
Approved? | Checked means the User is approved to use ASM |
Locked out? | Checked means the User is locked out from using ASM |
Regional Setting | Select the region for this user |
Roles | List of roles assigned to the account. |
Understanding Basic User Roles
The user roles in Synthetic Monitoring provide different levels of access to the system. A user may have multiple roles assigned to their account.
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Role | Permissions | Comment |
|---|---|---|
| Manage recipients, manage alerts for checks | |
| Manage alerts for checks | |
| Manage recipients | |
| Manage checks | |
| Manage checks in groups delegated from administrators | |
| Admin of the account inside of ASM | Allowed to manage Tags |
| Impersonate as user | Also as sub-customers if available |
| Access to the Maintenance functionality where SLA can be modified for checks | |
| Create, edit and delete Panels in Synthetic Monitoring, and create, modify and edit all dashboards | |
| This is used for partner API actions through the API | |
| Access the report functions | |
| Minimal permissions to view and execute checks | |
| Manage the users on the customer account | |
| Manage Tags | |
| Can create, edit, and delete scenarios |
Understanding the "Check Power User" Role
ASM Administrators can assign users a special role called the “Check Power User” role. It provides the user enhanced, yet still limited, access to actions relating to check management. To assign access to the “Check Power User” role, navigate to “Manage > Power User” from the top level ASM toolbar:
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This allows the Check Power User can perform more administrative tasks than a regular user without having full administrator access.
Customer Administrator Access
Customer Administrators own monitor groups and checks (different Customer Administrators can be owners of different monitor groups). The Customer Administrators can assign Check Power Users by granting them access to selected monitor groups, either as a Co-Owner of the group, or as a group user with enhanced permissions.
Check Power User Access (owner or co-owner)
A user can be associated with a monitor group as either a user or as a co-owner. The available check types and editable properties depends on this association type.
A Check Power User can only access checks in the Monitor Groups which they have access to. If checks are later moved to a group where the Check Power User doesn't have access, those checks will not be available to the Check Power User.
API
The Check Power User role cannot use the API to create, edit, or delete checks and monitor groups.
Configuration
1: Users must have the Roles (Synthetic Monitoring User) role assigned to them.
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